Overview
Perfect for beginners looking to start a career in administration and for those wanting to develop practical office skills for a variety of industries.
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Entry requirements
No formal qualifications are required to start this Apprenticeship.
GCSE or Functional Skills Level 2 in maths and English must be achieved before EPA.
Please contact our Apprenticeship team for further entry requirements.
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Level
Level 2
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Delivery/Study method
A minimum of 30 hours of on-the-job training at workplace per week and 1 day learning. HRUC offer remote and face to face delivery.
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What will I learn?
This programme provides a strong foundation in administration, combining classroom learning with practical workplace experience.
Key topics include:
- Personal Development Plan, Feedback and Self Reflection
- Health and Safety
- You and Your Organisation
- Ethics, Laws and Policies
- Technology, Software Packages and Cloud Services
- Communication
- Equality, Diversity and Inclusion
- Environment, Sustainability and Digital Footprint
- Storing, Using and Retrieving Records
- Management Skills
- Importance of Quality.
You will apply these skills directly in your workplace, building confidence and competence in administration.
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Duration and assessment
9 months plus 4 months End Point Assessment (EPA).
You will take an EPA to review your skills, knowledge and behaviours.
Your designated Assessor will support your development and help track your progress throughout the programme.
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Where next? Career/study opportunities
The skills and knowledge you will gain throughout this apprenticeship will qualify you for roles including:
- Administration Assistant
- Office Assistant
- Clerical Assistant
- Receptionist
- Data Entry Clerk
- Business Support Assistant
- Customer Service Administrator
- Junior Office Administrator
- Mailroom Assistant
- Records Assistant.